Angelspin Terms & Conditions
1. Introduction
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", or "You") and Angelspin ("We", "Us", or "Our"), governing your use of the Angelspin website and all related services. By accessing, registering, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other policies referenced herein.
We reserve the right to modify, amend, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of our services following any changes constitutes acceptance of the revised Terms. If you do not agree with these Terms, you must immediately cease using our services.
2. Eligibility and Account Registration
2.1 Age and Legal Requirements
To register and use Angelspin, you must:
- Be at least 18 years of age, or the legal age of majority in your jurisdiction, whichever is greater
- Be legally capable of entering into binding contracts
- Not be located in any jurisdiction where online gambling is prohibited by law
- Not be registered on any self-exclusion or gambling prohibition list
- Not be acting on behalf of a third party
2.2 Account Creation
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain only one account (duplicate accounts will be closed)
- Keep your login credentials confidential and secure
- Notify us immediately of any unauthorized use of your account
- Be solely responsible for all activities conducted through your account
2.3 Verification
We reserve the right to request identity verification documents at any time, including but not limited to proof of identity, proof of address, and proof of payment method. You must provide requested documents within 7 days. Failure to comply may result in account suspension and/or withdrawal denial. We implement Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures in accordance with applicable regulations.
3. Deposits and Withdrawals
3.1 Deposits
All deposits are processed through secure third-party payment providers. You agree that:
- You are the rightful owner of the funds and payment methods used
- All payment methods must be registered in your name
- Minimum and maximum deposit limits apply as specified on our website
- Deposits are non-refundable except in cases of system error or as required by law
- We are not responsible for processing delays caused by third-party payment providers
3.2 Withdrawals
Withdrawal requests are subject to the following conditions:
- Your account must be fully verified before processing withdrawals
- Withdrawals must be made to the same payment method used for deposits where possible
- Minimum and maximum withdrawal limits apply as specified on our website
- Processing times vary by payment method (typically 1-5 business days)
- We reserve the right to request additional documentation before processing large withdrawals
- Wagering requirements must be met before withdrawing bonus-related funds
3.3 Fees and Currency
Angelspin does not charge fees for deposits or withdrawals, however, your payment provider may impose their own fees. All transactions are processed in the currency selected during account registration. Currency conversion fees may apply if using payment methods in different currencies.
4. Bonuses and Promotions
4.1 General Bonus Terms
All bonuses, promotions, and special offers are subject to specific terms and conditions:
- Bonuses are available to eligible players only and may be restricted by country, payment method, or account status
- Only one bonus per player, household, IP address, or device is permitted unless otherwise stated
- Wagering requirements must be completed within the specified timeframe
- Maximum bet limits apply when playing with bonus funds (typically €5 or equivalent)
- Not all games contribute equally to wagering requirements
- We reserve the right to void bonuses and winnings if terms are violated
4.2 Bonus Abuse
The following activities constitute bonus abuse and will result in forfeiture of bonuses and potential account closure:
- Creating multiple accounts to claim bonuses
- Irregular betting patterns designed to exploit bonus conditions
- Collusion with other players
- Using automated systems or bots
- Any other attempt to gain unfair advantage
5. Responsible Gaming
5.1 Our Commitment
At Angelspin, we are committed to promoting responsible gambling and preventing gambling-related harm. We provide tools and resources to help you maintain control over your gaming activities.
5.2 Self-Help Tools
We offer the following responsible gaming features:
- Deposit Limits: Set daily, weekly, or monthly deposit limits
- Time Limits: Control the duration of your gaming sessions
- Loss Limits: Set maximum loss amounts for specified periods
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Reality Checks: Receive reminders about time and money spent
5.3 Problem Gambling Resources
If you believe you may have a gambling problem, we encourage you to seek help from organizations such as:
- GamCare (www.gamcare.org.uk)
- Gambling Therapy (www.gamblingtherapy.org)
- BeGambleAware (www.begambleaware.org)
- Gamblers Anonymous (www.gamblersanonymous.org)
6. Privacy and Data Protection
6.1 Data Collection
We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR). By using our services, you consent to such processing.
6.2 Data Security
We implement industry-standard security measures to protect your personal and financial information, including SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6.3 Third-Party Sharing
We may share your information with third-party service providers for payment processing, identity verification, fraud prevention, and other operational purposes. We do not sell or rent your personal information to third parties for marketing purposes.
7. Game Rules and Fair Play
7.1 Game Integrity
All games on Angelspin are provided by licensed and certified software providers. Game outcomes are determined by Random Number Generators (RNG) that are regularly tested and audited for fairness by independent testing agencies.
7.2 Prohibited Activities
The following activities are strictly prohibited:
- Using cheating software, bots, or automated systems
- Colluding with other players
- Exploiting software errors or vulnerabilities
- Fraudulent or criminal activities
- Money laundering or terrorist financing
- Abusive, harassing, or offensive behavior
7.3 Irregular Play
We reserve the right to investigate and void winnings resulting from irregular play patterns, including but not limited to: low-risk betting, betting on all outcomes of an event, or any strategy that appears designed to abuse bonuses or game mechanics.
8. Limitation of Liability
8.1 Service Availability
Angelspin is provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted, error-free, or free from viruses or other harmful components. We reserve the right to suspend, modify, or discontinue any aspect of our services at any time without notice.
8.2 Technical Issues
In the event of technical malfunctions, communication failures, or system errors that affect game outcomes or account balances, we will make reasonable efforts to resolve the issue fairly. All bets placed during a period of technical difficulty may be voided at our discretion.
8.3 Maximum Liability
Our total liability to you for any claims arising from your use of our services shall not exceed the amount of deposits you made in the 90 days preceding the claim. We are not liable for any indirect, consequential, special, or punitive damages.
9. Account Suspension and Closure
9.1 Suspension
We reserve the right to suspend your account at any time for the following reasons:
- Suspected breach of these Terms
- Failure to provide requested verification documents
- Suspected fraudulent or illegal activity
- At the request of regulatory or law enforcement authorities
- For your protection in cases of account compromise
9.2 Permanent Closure
Your account may be permanently closed if you:
- Violate these Terms or any applicable laws
- Engage in bonus abuse or fraudulent activity
- Provide false or misleading information
- Fail verification procedures
- Request permanent self-exclusion
9.3 Closure by Player
You may close your account at any time by contacting customer support. Any remaining balance will be returned to you after verification, subject to applicable wagering requirements. Closed accounts cannot be reopened except in cases of cooling-off periods.
10. Intellectual Property
All content on Angelspin, including but not limited to text, graphics, logos, images, software, and trademarks, is the property of Angelspin or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.
11. Complaints and Disputes
11.1 Customer Support
If you have a complaint or dispute, please contact our customer support team first. We will make every effort to resolve issues fairly and promptly.
11.2 Escalation
If your complaint is not resolved to your satisfaction, you may escalate the matter to our licensing authority or an approved Alternative Dispute Resolution (ADR) service. Details of applicable dispute resolution services are available upon request.
11.3 Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which we are licensed to operate. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
12. General Provisions
12.1 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
12.2 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future.
12.3 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at any time.
12.4 Entire Agreement
These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and Angelspin regarding your use of our services.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact our customer support team through the contact methods provided on our website.
Last Updated: January 2025
Version: 1.0
By continuing to use Angelspin, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.